Privacy Policy
Privacy Policy
This Privacy Policy explains how MK Store handles personal information when you browse our website, make a purchase, or contact support.
1. Information We Process
Depending on your interaction with MK Store, information processed in connection with our services may include:
• Contact details and account information you provide.
• Order details, purchased products, payment status, and transaction references.
• Messages and files submitted to support.
• Technical information generated when accessing the website, such as IP addresses, browser details, and security logs.
• Cryptocurrency wallet addresses and transaction information associated with payments.
Cryptocurrency transactions may also be publicly visible on the relevant blockchain.
Payment providers process payment information under their own privacy policies.
2. How Information Is Used
We process relevant information to:
• Process orders and deliver products.
• Manage accounts and licenses.
• Provide support and resolve payment or technical issues.
• Protect our services and investigate suspected fraud.
• Maintain records required by law.
• Send marketing communications where legally permitted.
Where applicable, the legal grounds for processing include performance of a contract, legal obligations, legitimate interests in security and fraud prevention, and consent.
3. Cookies and Similar Technologies
Necessary cookies and similar technologies may support functions such as authentication, checkout, and security.
Where optional analytics or advertising technologies are used, consent is obtained where required. Rejecting optional technologies does not prevent a purchase.
Browser settings can also control cookies, although blocking necessary cookies may affect website functionality.
4. Sharing Information
Relevant information may be shared with providers involved in payments, hosting, product delivery, email, support, and security, where necessary for those functions.
Information may also be disclosed to professional advisers or public authorities where legally necessary.
If you contact us through Discord or another external platform, that platform processes information under its own privacy policy. Avoid sharing personal or payment information in public channels.
5. International Processing
Service providers may process information in countries other than your own. Where applicable law requires safeguards for international transfers, those safeguards must be used.
You can contact us through our published support channels to request information about recipients and applicable transfer safeguards.
6. Retention and Security
Information is retained only as long as necessary for the purpose for which it was collected, including fulfilling orders, administering active licenses, resolving disputes, and meeting legal recordkeeping obligations.
Retention depends on the type of information, the duration of the customer relationship, applicable legal requirements, and whether an unresolved dispute requires the records to be preserved.
We use appropriate technical and organizational measures to protect personal information. No storage or transmission method is completely secure.
7. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or receive a portable copy of your personal information.
You may object to certain processing, withdraw consent where processing relies on consent, and unsubscribe from marketing communications.
Contact us through the support channels published on our website to exercise your rights. We may request proportionate information to verify your identity.
Where the GDPR applies, requests are normally answered within one month, subject to lawful extensions. You may also complain to your competent data protection authority.
8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal obligations. Material changes will be communicated where required.
An updated policy does not replace consent where fresh consent is legally necessary.